Brownell Advantage Archives |

Graciousness

This is the second in a series of posts exploring Brownell Travel ‘s five core values of Passion, Integrity, Graciousness, Innovation and Excellence. Read about PASSION here and stay tuned for more from Brownell President & CEO Troy Haas. If you google “Company Values,” concepts like Excellence, Integrity, and Innovation seem to make most organizations’… Read More >

Outstanding Mentoring and Talent Development by an Agency_2016

Brownell is a Virtuoso National Account – How Does That Benefit You?

  Brownell has many industry alliances that allow our Independent Advisors to access client perks, exclusive travel opportunities, and special training sessions – one of these is Virtuoso. Through Brownell’s membership in Virtuoso, our Independent Advisors are privy to exclusive perks for clients, have direct contacts at the world’s best hotels and resorts, cruise lines,… Read More >

Brownell Academy: the Benefits of a Mutual Investment

Brownell’s Director of Talent Development Kerry Dyer gives an inside look at Brownell Academy. No, I am not writing to tell you about the latest and greatest mutual fund or IPO to watch. I am writing to share my experience attending Brownell Academy, our annual meeting with the entire Brownell community. Attendees include all internal… Read More >

Thankful

Working in the travel industry may have ups and downs, but it is truly one of the most rewarding and exciting careers around. What other job allows you to meet incredible people around the world and experience the best of travel? As we kick off the holiday season with Thanksgiving, we’re sharing a few things… Read More >

Catherine Parkin: 2017 Mandarin Oriental Rising Fan

We are thrilled that Brownell Independent Advisor Catherine Parkin was selected as a 2017 Mandarin Oriental Rising Fan. Voted in by Mandarin Oriental Hotel Group General Managers, Catherine had an exciting opportunity to attend the Fan Club Forum at the Mandarin Oriental, Geneva. Catherine gives an inside look at what makes Mandarin Oriental hotels so… Read More >

Discover More Wins “Best Client Experience”

There are many reasons to use a travel advisor – their expertise, knowledge, access to exclusive amenities, time saving, and so many more – but at the root of it all, what sets a travel advisor apart from booking direct or through an online website is the human connection. That’s why Brownell created our innovative… Read More >

Meet Kerry Dyer

  This year we were thrilled that Kerry Dyer joined the Brownell family as Director of Talent Development. As a travel industry veteran and longtime friend of Brownell, Kerry brings invaluable knowledge and experience that will be instrumental in growing and developing our Hosting Program. She’s worked on the incentive side of the industry, traveled… Read More >

2016-2017 Ritz-Carlton STARS Constellation Club

As a top producing agency for Ritz-Carlton, Brownell is a member of Ritz-Carlton STARS. This exclusive program allows our advisors to extend exclusive amenities and perks to their clients plus we have a close relationship with this fabulous company. Ritz-Carlton STARS just announced the 51 advisors that are Constellation Club Achiever, and five of these… Read More >

We Travel More: Educational Travel

How do you become a better travel advisor? Experience, training, and educational travel. While gaining experience takes time, you can take your travel education into your own hands and expand your knowledge base. One of the very best ways to truly educate yourself about a destination, hotel, cruise line, etc. is to experience it first… Read More >

2016 Brownell Academy

We just returned from our annual company meeting, Brownell Academy. During this weekend, the Brownell team and our travel partners travel from around the world for a weekend of learning, networking, and fun. This time is so special because our Independent Advisors, support team, in-house advisors, and assistants are all together in one place – and this… Read More >

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The Travel Life

Get an inside look at the travel industry, tips for success, interviews with advisors, and more.

Testimonials

I count my lucky stars that I work with Brownell

“There is no agency better than Brownell! Our Hosting Team is there to hold our hands through the good and the bad. What a huge support group we have! I count my lucky stars every day that I am fortunate to be working for Brownell. The hosting staff is such a comforting and hands on team. They are positive reinforcements of acknowledging when we excel and encourage us to grow our business by having the opportunities to travel and experience the wonderful hotels and resorts we sell worldwide.”

Caroline Wallace, Richmond, VA

I have reached goals beyond my expectations

“I wanted to convert my love for travel, marketing skills, client service skills, and technology background into a career. Fortunately, Brownell’s mentoring program allowed me to do just that and allowed me to reach goals that were beyond my expectations. An unexpected bonus of joining Brownell has been becoming part of an organization where each part of the team is truly supportive of my efforts and is interested in my ongoing success. Brownell’s methods and techniques serve as a daily inspiration.”

Linda Terrill, Atlanta, GA

I am loving every minute of my new career

“The Mentorship program is amazing! I am loving every minute of my new career.”

Kristen Nix, Whitefish, MT

The mentoring program was critical

“The Brownell mentoring program was critical to the successful launch of my travel business. It was a year well-spent learning the ins and outs of the industry and the Virtuoso network. When I graduated from the program, I felt fully integrated into the company and was ready to take my business to the next level.”

Katherine Gould, Richmond, VA

I'm inspired to set new goals

“Brownell Academy is my chance to step away from the daily office routine and immerse myself in the world of travel. Having uninterrupted quality time with other advisors and vendors not only builds camaraderie, but inspires me to set new goals. I come back to my office not only rejuvenated, but also with specific actions I can immediately implement to improve my business & provide better service to my clients.”

Suzette Mack, San Jose, CA

The support and education is amazing

“I love the hosting program because the support and education is amazing! The support team is so enthusiastic and passionate, it is a continuing inspiration. Makes me want to work harder and better!”

Catherine Whitworth, Athens, GA

An incredible opportunity to join the industry as a newbie

“The mentoring program was an incredible opportunity to join one of the premier travel agencies in the world as a complete newbie. Brownell’s staff was always available and willing to help with the countless questions I had during my first year. Being mentored by the top travel professionals in the industry contributed immensely to the success that I am now enjoying.”

David Ourisman, Berkeley, CA

The sky is the limit here!

“Brownell Hosting is the gold standard in host agency programs. From the onboard training to the day-to-day support, the hosting team offers best practice strategies and industry insight to ensure I stand apart in the marketplace. Even as a home-based advisor, I feel incredibly connected with not just the hosting team but the entire Brownell Family. There is a collaborative and supportive environment among the advisors which truly gives me an advantage in designing client travel experiences. I am so proud to be affiliated with such a prestigious agency. The sky is the limit here!”

Irene Quisenberry, Tampa, FL

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