Welcome Claudia Austin and Margaret Pratt! | Brownell Hosting

Welcome Claudia Austin and Margaret Pratt!

We are thrilled to welcome two new Independent Travel Advisors to the Brownell Hosting Program, Claudia Austin and Margaret Pratt. They came to Birmingham in December for a 3-day training with the Hosting Support Team. They chatted with us for a few minutes about where they came from, why they chose Brownell, and what they are most excited about!

Photo Dec 04, 9 19 24 AMWhere were you working before Brownell?

Claudia: I came from American Express Travel. I was there for three years as a travel counselor and worked in the hospitality industry before that.

Margaret: I came from another travel agency. I have been in travel for 30 years, working in corporate, leisure, and accounting departments.

Why did you choose Brownell as your host agency?

Claudia: It is the best in the industry. Brownell offers great support in marketing and accounting. I looked at a lot of agencies, but when I talked to Brownell it was like night and day. The conversation flowed easily, and everyone was extremely professional. Also, the travel suppliers I talked to had only positive feedback.

Margaret: Brownell is a team, and I needed that approach. I know it would be the perfect fit for me and for my clients.

What aspect of joining Brownell are you most excited?

Claudia: Creating my own brand with the backup of the Brownell team. I am also looking forward to Brownell’s Virtuoso and preferred partner programs affiliations.

Margaret: Better ties with and the sales support from travel partners. The Brownell reputation is the best with sales reps, so even if they don’t know you as an advisor, they know Brownell and will make things happen for you.

If you’re interested in joining the Brownell Hosting Program, click here for more information

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“Wow – seriously yall, this is amazing! We are all so lucky to have such a proactive and innovating hosting team. Thanks so much for continually evolving and assisting us to the best of your ability. Seriously, what yall think of and how organized you are is beyond helpful! Yall are awesome!”

Blaire Kochar, Houston, TX

Simply AMAZING

“You ladies are simply AMAZING!! Every time I turn around you are doing something so special!!! What a talented group!!”

Catherine Whitworth, Athens, GA

The best support an IC could ask for. Bar NONE.

“Brownell Hosting offers the best support an IC could ask for. Bar NONE. They make me feel like there is no stupid question and help me feel like i’m actually working in the office instead of from my home. They actually listen to suggestions and implement changes.”

Louisa Gehring, Cincinnati, OH

The sky is the limit here!

“Brownell Hosting is the gold standard in host agency programs. From the onboard training to the day-to-day support, the hosting team offers best practice strategies and industry insight to ensure I stand apart in the marketplace. Even as a home-based advisor, I feel incredibly connected with not just the hosting team but the entire Brownell Family. There is a collaborative and supportive environment among the advisors which truly gives me an advantage in designing client travel experiences. I am so proud to be affiliated with such a prestigious agency. The sky is the limit here!”

Irene Quisenberry, Tampa, FL

I count my lucky stars that I work with Brownell

“There is no agency better than Brownell! Our Hosting Team is there to hold our hands through the good and the bad. What a huge support group we have! I count my lucky stars every day that I am fortunate to be working for Brownell. The hosting staff is such a comforting and hands on team. They are positive reinforcements of acknowledging when we excel and encourage us to grow our business by having the opportunities to travel and experience the wonderful hotels and resorts we sell worldwide.”

Caroline Wallace, Richmond, VA

Brownell is the best in the industry

“Brownell is the best in the industry. The staff, back end support, superlative processes and response times are tops.”

Jennifer Royster, Clemmons, NC

The support and education is amazing

“I love the hosting program because the support and education is amazing! The support team is so enthusiastic and passionate, it is a continuing inspiration. Makes me want to work harder and better!”

Catherine Whitworth, Athens, GA

A joy to work with

Everyone has been so great to work with – prompt, helpful, informed and supportive. It has been a joy for me – and I thank all of you.

Jeff Scofield, Chattanooga, TN

Constant support, encouragement and super-fast response times

“The best things about the Brownell Hosting are the constant support, encouragement and super-fast response times. And, of course, the hosting team. LOVE.THEM.ALL!!! Brownell is so special and the support IC’s receive is unbelievable!! I feel so immensely blessed to be a part of the Brownell family!!!”

Martha King, Signal Mountain,TN

The best quality of "work-life!"

“For quality of work-life, there isn’t a better place to be than Brownell. I most value the culture of support, the detailed financial reports and the amazing hosting team.”

Martha King, Richmond, VA

Freedom to sell with quick support

“The hosting program allows me freedom to do my work. I always receive an answer quickly on any of my numerous questions!”

Marion Harbison, Chattanooga, TN

We love the social media content & tips

“Social media is always a challenge for us, so we love the content & tips from Brownell’s marketing team!!!”

King & Whitson, Chattanooga, TN & Washington, VA

The support when I travel gives me great peace of mind

” Brownell Hosting offers support to IC’s that are traveling and need assistance with coverage. This gives me great peace of mind!”

Stephanie Miller Murphy, Mandeville, LA

Brownell is constantly evolving

“The 3 best things about Brownell hosting are (1.) Brownell, the organization. (.2) Brownell is contstantly evolving in a positive direction, and (3.)  I always feel like I have exactly what I need to run a successful business. “

Kelly Millington, Fairfield, CT

Brownell ICs are the Best

Your Brownell IC’s are the very best I have ever met. Congratulations on your excellent Brownell program.

Evelyn Weber, Manager, Cheval Blanc St-Barth Isle de France

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