Questions to Ask a Prospective Host Agency | Brownell Hosting

Questions to Ask a Prospective Host Agency

questions-to-ask-prospective-host-agency

So you’ve decided to use a host travel agency. Don’t rely on google to answer your questions. Call the agency, and get information from the direct source. You’ll have a better understanding of what the agency is about and whether or not it is a good fit for you and your business. Remember: you’re interviewing them just as much as they are interviewing you.

On the flip side, agencies get tons of inquiries of people who aren’t serious about becoming a full-time travel advisor. They want to weed out the people looking for travel discounts or free trips so it’s important to know what to say. We share 10 questions to ask prospective agencies below.

1. What kind of support do you offer?

Not all host agency support is created equal. Some offer a full-time dedicated support team, an accounting department to chase commissions and crunch the numbers, and/or a tech team to keep you connected with the office; others leave it up to the advisor.

2. What is your commission split?

Understand what the commission split is, and ask if it will change as your sell more.

3. What types of training do you offer?

Is it up to your to invest in training opportunities, or will the agency arrange webinars, meetings, and educational travel?

4. What type of payment system do you use? Do I receive comprehensive financial reports on all my sales?

As a small business owner, it is important for you to have proper paperwork and accounting records of your finances.

5. Do you offer help with collecting commissions from vendors?

Some vendors send the commission within 30 days of the clients travel while others have to be tracked down. Will your host agency do that or is it up to you? Ask what percentage of commission are left unclaimed to see the big picture.

6. Will I receive leads?

When you start your agency, it is important to have a wide circle of family, friends, and acquaintances that can become your clients. However, you will want to reach a new audience and your agency could help with that through lead generation.

7. Do you offer any help with marketing?

Marketing is another way to reach a new audience as well as create your unique branding.

8. What level of commission are you with top vendors?

Understanding the agency’s top vendors will give you a deeper insight into what type of travel they sell. If they have top commission levels with the same vendors you prefer, it’s a good match!

9. Do you offer a program with a monthly fee and 100% commission rebate?

It is important to have a full understanding of the commission structure. If the host agency offers 100% commission, ask what support (accounting, marketing, tech) is included.

10. Do you offer educational travel opportunities?

You must experience a destination to truly understand it. Some agencies offer agency-exclusive educationals and get invitations by vendors while others leave it up to each advisor.

11. Do you offer back up support while I am traveling?

If you won’t have an assistant at first, you’ll need someone helping out during emergencies when your flying halfway across the world or in a remote location.

12. Do you have any meetings or training opportunities that I can attend?

Just like educational travel is crucial to your success, ongoing training and networking is also important.

For more information on the Brownell Hosting Program, click here.

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The best support an IC could ask for. Bar NONE.

“Brownell Hosting offers the best support an IC could ask for. Bar NONE. They make me feel like there is no stupid question and help me feel like i’m actually working in the office instead of from my home. They actually listen to suggestions and implement changes.”

Louisa Gehring, Cincinnati, OH

The support when I travel gives me great peace of mind

” Brownell Hosting offers support to IC’s that are traveling and need assistance with coverage. This gives me great peace of mind!”

Stephanie Miller Murphy, Mandeville, LA

Constant support, encouragement and super-fast response times

“The best things about the Brownell Hosting are the constant support, encouragement and super-fast response times. And, of course, the hosting team. LOVE.THEM.ALL!!! Brownell is so special and the support IC’s receive is unbelievable!! I feel so immensely blessed to be a part of the Brownell family!!!”

Martha King, Signal Mountain,TN

I count my lucky stars that I work with Brownell

“There is no agency better than Brownell! Our Hosting Team is there to hold our hands through the good and the bad. What a huge support group we have! I count my lucky stars every day that I am fortunate to be working for Brownell. The hosting staff is such a comforting and hands on team. They are positive reinforcements of acknowledging when we excel and encourage us to grow our business by having the opportunities to travel and experience the wonderful hotels and resorts we sell worldwide.”

Caroline Wallace, Richmond, VA

Brownell is the best in the industry

“Brownell is the best in the industry. The staff, back end support, superlative processes and response times are tops.”

Jennifer Royster, Clemmons, NC

Brownell is constantly evolving

“The 3 best things about Brownell hosting are (1.) Brownell, the organization. (.2) Brownell is contstantly evolving in a positive direction, and (3.)  I always feel like I have exactly what I need to run a successful business. “

Kelly Millington, Fairfield, CT

The sky is the limit here!

“Brownell Hosting is the gold standard in host agency programs. From the onboard training to the day-to-day support, the hosting team offers best practice strategies and industry insight to ensure I stand apart in the marketplace. Even as a home-based advisor, I feel incredibly connected with not just the hosting team but the entire Brownell Family. There is a collaborative and supportive environment among the advisors which truly gives me an advantage in designing client travel experiences. I am so proud to be affiliated with such a prestigious agency. The sky is the limit here!”

Irene Quisenberry, Tampa, FL

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Your Brownell IC’s are the very best I have ever met. Congratulations on your excellent Brownell program.

Evelyn Weber, Manager, Cheval Blanc St-Barth Isle de France

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