Brownell Air Desk | Brownell Hosting

Brownell Air Desk

Brownell-air-desk

When you’re new to the travel industry, there is a lot to learn. From navigating Brownell’s robust database (an incredible resource with decades of information!) to Virtuoso and the many preferred partner programs to the lingo (IATA, CLIA…just to name a few), it can be downright overwhelming (learn about how a host agency can help with that here). Many of our independent contractors wait or choose not to delve into learning the world of Sabre or Worldspan for client airline reservations. But many clients want help with air, so to make it easy, we’ve introduced the Brownell Air Desk!

WHAT

The Brownell Air Desk is one of the many aspects of the Brownell Advantage. We know clients want their advisor to help with every aspect of a trip, including air. Now, all advisors can offer this service to clients and get their split on the commission!

WHO

Advisors have one key contact for the Air Desk: Angie Brothers. Angie has worked with both the Brownell Corporate and Brownell Incentive Travel divisions. She has over 25 years of experience in the travel industry and knows the ins and outs of Sabre. Plus, she is one of the kindest, most patient people you can ever work with!

And if Angie is out, the fabulous Becky Interbartolo is her backup. Becky has nearly 30 years’ experience as an advisor and as hosting support team. You can’t get better than this dynamic duo!

WHY

Unlike booking flights on the airline website, Advisors can get commission by using the Brownell Air Desk. There are also many client benefits! Not only do Angie and Becky have extensive experience booking air, but they also can utilize contract rates when applicable. And when the air is ticketed within Brownell, the Advisor can help with changes or air issues, plus the client can use an emergency number for any after-hours flight cancellations or disruptions.

To learn more about the Brownell Hosting Program, click here!

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Testimonials

The best support an IC could ask for. Bar NONE.

“Brownell Hosting offers the best support an IC could ask for. Bar NONE. They make me feel like there is no stupid question and help me feel like i’m actually working in the office instead of from my home. They actually listen to suggestions and implement changes.”

Louisa Gehring, Cincinnati, OH

Constant support, encouragement and super-fast response times

“The best things about the Brownell Hosting are the constant support, encouragement and super-fast response times. And, of course, the hosting team. LOVE.THEM.ALL!!! Brownell is so special and the support IC’s receive is unbelievable!! I feel so immensely blessed to be a part of the Brownell family!!!”

Martha King, Signal Mountain,TN

We could not do this without you!

“The Mentoring Program gave us the chance and the training to start a business AND the continued support to grow that businesss. We could not do this without you!”

King & Whitson, Chattanooga, TN & Washington, VA Washington, VA

We love the social media content & tips

“Social media is always a challenge for us, so we love the content & tips from Brownell’s marketing team!!!”

King & Whitson, Chattanooga, TN & Washington, VA

I have reached goals beyond my expectations

“I wanted to convert my love for travel, marketing skills, client service skills, and technology background into a career. Fortunately, Brownell’s mentoring program allowed me to do just that and allowed me to reach goals that were beyond my expectations. An unexpected bonus of joining Brownell has been becoming part of an organization where each part of the team is truly supportive of my efforts and is interested in my ongoing success. Brownell’s methods and techniques serve as a daily inspiration.”

Linda Terrill, Atlanta, GA

Responses from people who KNOW

“My favorite part of Travel Tribe is getting instantaneous responses from those who KNOW.”

Kelly Millington, Fairfield, CT

Brownell is constantly evolving

“The 3 best things about Brownell hosting are (1.) Brownell, the organization. (.2) Brownell is contstantly evolving in a positive direction, and (3.)  I always feel like I have exactly what I need to run a successful business. “

Kelly Millington, Fairfield, CT

I count my lucky stars that I work with Brownell

“There is no agency better than Brownell! Our Hosting Team is there to hold our hands through the good and the bad. What a huge support group we have! I count my lucky stars every day that I am fortunate to be working for Brownell. The hosting staff is such a comforting and hands on team. They are positive reinforcements of acknowledging when we excel and encourage us to grow our business by having the opportunities to travel and experience the wonderful hotels and resorts we sell worldwide.”

Caroline Wallace, Richmond, VA

The best quality of "work-life!"

“For quality of work-life, there isn’t a better place to be than Brownell. I most value the culture of support, the detailed financial reports and the amazing hosting team.”

Martha King, Richmond, VA

Brownell is the best in the industry

“Brownell is the best in the industry. The staff, back end support, superlative processes and response times are tops.”

Jennifer Royster, Clemmons, NC

A joy to work with

Everyone has been so great to work with – prompt, helpful, informed and supportive. It has been a joy for me – and I thank all of you.

Jeff Scofield, Chattanooga, TN

Freedom to sell with quick support

“The hosting program allows me freedom to do my work. I always receive an answer quickly on any of my numerous questions!”

Marion Harbison, Chattanooga, TN

The support when I travel gives me great peace of mind

” Brownell Hosting offers support to IC’s that are traveling and need assistance with coverage. This gives me great peace of mind!”

Stephanie Miller Murphy, Mandeville, LA

Team Marketing is tops

“I love all of the creative marketing help. The very most helpful thing was when they prepped me for my interview with Travel Agent Central. Their guidance on that was so spectacular, and I genuinely feel as though I could not have handled that without them. Team Marketing is a very important part of my plans to grow my business, and I always feel very supported.”

Kristen Meckem, Bend, OR

The sky is the limit here!

“Brownell Hosting is the gold standard in host agency programs. From the onboard training to the day-to-day support, the hosting team offers best practice strategies and industry insight to ensure I stand apart in the marketplace. Even as a home-based advisor, I feel incredibly connected with not just the hosting team but the entire Brownell Family. There is a collaborative and supportive environment among the advisors which truly gives me an advantage in designing client travel experiences. I am so proud to be affiliated with such a prestigious agency. The sky is the limit here!”

Irene Quisenberry, Tampa, FL

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